Taycon AI

Taycon AI is a Vancouver-based AI consulting firm that designs and deploys AI agents, workflow automation pipelines, and decision intelligence systems for small businesses, mid-market companies, and enterprise teams. Their engagements end with working systems inside client operations—not strategy decks.

Overview

Taycon AI focuses on the gap between knowing AI could help and having AI that actually runs inside the business. The firm builds on a modern AI stack including Anthropic Claude, OpenAI GPT models, LangChain orchestration, Hugging Face models, and H2O.ai machine learning infrastructure. Engagements follow a four-stage process: Discover, Architect, Deploy, and Measure.

Services

AI Strategy Consulting

Operations audits that identify where AI creates measurable impact—prioritized by value and feasibility before any code is written. Covers solo founders automating a single workflow through to enterprise divisions building phased AI roadmaps.

Custom AI Agents Development

Autonomous agents that handle multi-step routine tasks across customer support, sales, and finance:

• Support triage and routing agents — classify tickets by intent and urgency, draft responses, route complex issues with full context
• CRM enrichment and sales agents — read call transcripts, emails, and meeting notes; update CRM records automatically
• Financial reporting agents — pull ERP actuals, generate variance analysis, flag anomalies, produce first-draft management commentary
• Operational monitoring agents — surface anomalies and alerts continuously, move data between disconnected systems

AI Workflow Automation

End-to-end pipelines that eliminate manual steps between existing tools (CRM, ERP, helpdesk, data warehouse) and deliver outputs automatically—without adding headcount.

AI Decision Intelligence

Continuous monitoring and reporting systems for mid-market and enterprise organizations:

• Automated variance analysis pulled from ERP at period end
• Anomaly detection in financial and operational data, surfaced in real time rather than at close
• AI-driven forecasting and scenario modeling that updates as new data arrives
• Automated first-draft management reporting for CFO and COO review

Notable Work

Industrial Manufacturer, Western Canada — CRM Enrichment Agent

A 150-person manufacturing company with a 12-person sales team had chronically stale CRM data. Taycon AI deployed a CRM enrichment agent connected to their call recording platform, email, and calendar. The agent reads transcripts after each customer interaction and updates deal stage, next steps, stakeholder mentions, and objections automatically. Outcome: 45 minutes per rep per day returned, pipeline data accuracy improved materially, and forecasting became reliable enough for board reporting.

Food and Beverage Distributor, Western Canada — Real-Time Inventory Intelligence

A regional distributor operating 6 warehouses was discovering inventory discrepancies—shrinkage, mis-picks, supplier shortfalls—only at month-end reconciliation. Taycon AI connected a decision intelligence layer to their warehouse management system and ERP to monitor inventory levels, movement patterns, and supplier delivery data continuously. Issues now surface when they occur, while corrective action is still possible.

Approach

Every engagement includes parallel testing before go-live, validating accuracy against real operational data before the manual process is retired. Post-deployment, Taycon AI tracks performance against baselines established during discovery—response times, error rates, time saved, anomaly detection accuracy—and refines models in the first 30 to 60 days of live operation.

The firm explicitly scopes human oversight into every agent deployment: AI handles defined cognitive work while humans approve outputs that require judgment before they reach customers or leadership.

Locations & Contact

Taycon AI is based in Vancouver, BC. Prospective clients can book a 30-minute strategy call through the contact page at tayconai.com.